PRIVACY POLICY

Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you whether you are using heiger.com.au, uploading information to heiger.com.au, downloading our applications, or are merely visiting our websites. However, please note that we are not responsible for any use of the personal information you provide to third-party applications or websites that may be accessed via the website. We recommend that you review the privacy policy of any third-party applications or websites that you use.

COLLECTION OF PERSONAL INFORMATION

When you use our website, you may be asked for personally identifiable information such as your name, address, date of birth, email address, and telephone number. By giving us such information, you will need to consent to our using it in the manner described in this policy. You may withdraw your consent at any time by emailing us at info@heiger.com.au. We will return or destroy your personal information within five days of receipt of your withdrawal of consent. Cookie information, pages you have requested, and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.

USE OF PERSONAL INFORMATION

We use personal information to allow us to process your service requests, provide access to privileged areas of the Websites, send out newsletters, personalize your visit to our websites, and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please e-mail info@heiger.com.au or, alternatively, when we send you an e-mail, it will contain a provision for you to opt out of receiving any further information from us.

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our website may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened, and the links were viewed.

Third-party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third-parties’ cookies. If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our websites as well as other websites and interactive services.

SECURITY

All security on our websites is treated seriously. Where applicable, we undertake security steps, including the use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures. If you have any further concerns about security, please email our Customer Service team at info@heiger.com.au

POLICY CHANGES

Changes in this policy will be posted on our websites. You are advised to check our websites regularly to view our most recent privacy policy.